I'm sure you have lots of questions, hopefully we answered as many as possible!
Shipping and Returns Policy
Our Shipping and Returns Policy can be found --> here <--
All items are hand made unless otherwise stated and are generally made to order, once the order is placed
Any cancellations must be made within 12 hours of ordering.
Product Information, CE Certification and Age Restrictions
Any contract for your purchase of goods and services from FishPish Studios is governed by the Law of England and Wales, and you agree that such contract will be subject to the non exclusive jurisdiction of the England and Wales courts.
Custom items information
Custom items cannot be cancelled once paid in full.
If a payment plan has been agreed and you cancel part-way through, the Studio reserves the right to continue making the plush and sell via a convention or online should the plush be near completion, this applies even if the plush is of the buyer's own design.
Updates on your custom order
Additions and Alterations to Custom Orders
Quotes for custom pieces
What are the eligibility criteria?
ALL of the below criteria must be met to be eligible for funding:
The funding must be used in South Auckland, i.e. within the Local Board areas: Franklin, Papakura, Manurewa, Ōtara-Papatoetoe, Māngere-Ōtāhuhu or Howick.
Click here to find your local board.
The funding must be intended to be used between 1 July 2021 and 30 June 2022
The applicant must represent ONE of the following:
School or ECE
The work undertaken in relation to the funding must be a volunteer effort. Funding is not available for costs like wages and contractors.
Once your funded project is finished, you agree to fill in a short accountability report and send it to the Beautification Trust along with a few photos of your project. Any receipts must accompany this report.
Project contributes to preventing graffiti
Project contributes to communities feeling safer
Project contributes to inspiring pride in communities
What is the funding process?
Application deadlines are the end of each month. After careful consideration we will be in touch to let you know our decision within two weeks following each month’s deadline.
There is a limited funding pool available. The decision to award funding is at the discretion of the Beautification Trust and will be based on the merit of applications. Meeting the eligibility criteria does not guarantee that you will receive a funding grant. There is a limit of one funding grant per group, per year.
We can fund projects by way of purchase order, vouchers or credits with our preferred supplier range. Otherwise we will reimburse the agreed funding once we have received and approved your receipts.
Our preferred suppliers are:
ABC Painting Contractors (graffiti guard and wall prep)
Bunnings – Any store in South Auckland
Countdown – Any store in South Auckland
Green Gorilla (waste removal)
Habitat Restoration Ltd (invasive plant eradication)
Innocent Packaging (food containers)
Kiwi Collars Ltd (flat pack garden beds)
Mitre 10 – Botany Store
Office Max (admin supplies)
The Plant Market (plants)
If your project has any specific health and safety requirements, or your project requires goods and services that aren’t covered by these suppliers, please get in touch and we will see how we can help.
If I am successful, what do I need to include in my Accountability Report?
After your funded project is complete, we require you to complete an Accountability Report. We will send you a template to fill out. Here is the information we will require:
- Your name
- Your project name
- Date completed
- Project highlights
- Project challenges
- Number of adults involved
- Number of youth (under 18) involved
- Hours worked on the project in total
- Total amount spent from funding
- Breakdown of expenses
- Photos, including your team, before, progress and after photos of project
- Any other feedback you’d like to submit